Discover Your Next Adventure

×

Privacy Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, contact us, or sign up for our newsletter. This may include:

• Personal identifiers (name, email address, phone number)
• Travel preferences and booking information
• Payment information (processed securely through third-party providers)
• Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and communicate about your trips
• Send you marketing communications (with your consent)
• Respond to your comments, questions, and requests
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (303) 555-7829.

×

Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using Sage Travel Trek's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by expedition type and will be clearly communicated during the booking process.

3. Cancellation Policy

Cancellation policies vary by expedition. Generally:

• 90+ days before departure: Full refund minus processing fee
• 60-89 days: 75% refund
• 30-59 days: 50% refund
• Less than 30 days: No refund (travel insurance recommended)

4. Travel Requirements

Participants are responsible for obtaining necessary travel documents, vaccinations, and meeting physical fitness requirements for their chosen expedition.

5. Liability

While we take every precaution to ensure safety, adventure travel involves inherent risks. Participants acknowledge these risks and agree to hold Sage Travel Trek harmless for injuries or damages that may occur.

6. Force Majeure

We are not liable for delays, cancellations, or changes due to circumstances beyond our control, including but not limited to weather, natural disasters, political instability, or government restrictions.

7. Contact Information

For questions about these terms, contact us at [email protected] or +1 (303) 555-7829.

×

DMCA Policy

Effective Date: January 1, 2024

1. DMCA Compliance

Sage Travel Trek respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to clear notices of alleged copyright infringement.

2. Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information in the notification is accurate

3. DMCA Agent Contact

Send DMCA notices to:

DMCA Agent
Sage Travel Trek
2847 Canyon Boulevard
Boulder, CO 80302, USA
Email: [email protected]
Phone: +1 (303) 555-7829

4. Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same contact information above.

×

GDPR Compliance

Effective Date: January 1, 2024

1. Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your data

2. Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Contract performance for booking and travel services
• Legitimate interests for improving our services
• Legal compliance where required by law

3. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law.

4. International Transfers

Your data may be transferred to and processed in countries outside the EU. We ensure appropriate safeguards are in place for such transfers.

5. Exercise Your Rights

To exercise any of your GDPR rights, contact our Data Protection Officer at [email protected] or +1 (303) 555-7829.

×

Cookie Policy

Effective Date: January 1, 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

2. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly

Analytics Cookies: Help us understand how visitors interact with our website

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Functional Cookies: Remember your preferences and settings

3. Managing Cookies

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience and some features may not function properly.

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and cookie practices.

5. Updates to This Policy

We may update this Cookie Policy from time to time. Please check this page regularly for any changes.

6. Contact Us

If you have questions about our use of cookies, contact us at [email protected] or +1 (303) 555-7829.

×

Frequently Asked Questions

What's included in expedition packages?

All expeditions include expert guides, accommodation, meals, transportation during the trip, safety equipment, and permits. International flights and personal gear are typically not included.

What fitness level is required?

Fitness requirements vary by expedition. We provide detailed physical preparation guidelines for each trip. Most participants should be able to walk 4-6 hours daily with a daypack.

How far in advance should I book?

We recommend booking 3-6 months in advance for popular destinations. Some expeditions have limited group sizes and may fill up quickly.

What's your cancellation policy?

Cancellation policies vary by expedition type and timing. Generally, cancellations 90+ days before departure receive full refunds minus processing fees. We strongly recommend travel insurance.

Do you provide travel insurance?

We can recommend travel insurance providers, but participants are responsible for purchasing their own coverage. We highly recommend comprehensive travel insurance for all expeditions.

What about dietary restrictions?

We accommodate most dietary restrictions and allergies with advance notice. Please inform us of any requirements during booking.

How do you ensure safety?

All guides are certified in wilderness first aid, we maintain emergency communication equipment, have established evacuation procedures, and conduct thorough risk assessments for all activities.